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As Blue Dot's leadership and expertise in mobile computing solutions continues to grow, so has its suite of professional services offerings. Blue Dot provides its customers with “business process” consulting, RF site surveys, network design, installation, project management services, and ancillary products for both Wireless Local Area Networking (WLAN) and Wide Area Networking. Our experience and proven track record with large enterprise organizations in multi-site facility rollouts ensures our customer’s mobile project implementation success.
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In addition to the above professional service offerings, Blue Dot provides its customers with software, hardware, and network support plans to ensure ongoing project success. Software support plans include 1-800 phone support, free minor release upgrades, and access to Blue Dot’s Web Technical Information Center. This valuable knowledge base and technical center provides instant response to our customers and business partners mission-critical support needs. The center also offers Blue Dot customers with a full support history, tracking the incident from creation to resolution. Blue Dot’s hardware support plan offerings range from on-site guaranteed repair service to our spares program, where Blue Dot provides managed inventory with immediate replacement in the case of failure.
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