Advanced Mobile for Infor Public Sector
 Infor Mobile Citizen Request is an integrated and comprehensive crowd sourcing solution specifically designed for public sector organizations and municipalities that wish to empower their citizenry or employees to quickly and accurately generate Service Requests using their personal Smartphones. Users can quickly identify the location of an issue on an interactive map, search and select the appropriate Service Code from the customers' source systems, attach a photograph, and include their contact information for follow-up.
 Infor Mobile Citizen Request
Packaged Mobile Application
 Cloud Computing for Infor Mobile Citizen Request
Software as a Service (SaaS)
The Infor Mobile Citizen Request infrastructure is cloud-based, running 24/7/365 on Microsoft’s Windows Azure Cloud Computing Platform. This means that no additional hardware needs to be procured, provisioned and/or supported to use the solution. Service requests are automatically routed through the cloud to the appropriate Hansen instance based upon configuration settings and the service request location. Service requests are automatically routed through the cloud to the appropriate Hansen instance based upon configuration settings and the service request location. This cloud-computing approach allows municipalities to embrace the broad adoption of personal Smartphone’s without exposing critical IT infrastructure to such ‘unmanaged’ devices. All Infor Mobile Citizen Request interaction with Infor Hansen is limited to the Advanced Mobile Integration Services rather than tens of thousands of individual devices. Imagine being able to leverage crowd-sourcing while avoiding any related security concerns!
Lastly, Infor Mobile Citizen Request may also enhance the cool factor of municipalities by appealing to a younger and more tech-savvy constituency as well as engender stronger community collaboration and interaction through the smart and effective use of consumer-centric technology.
Additionally, Blue Dot’s been a strategic OEM mobility partner to many Infor product lines for 10+ years. Specifically, supporting Infor Distribution, EAM, System i and other product lines areas with mobile software, hardware and professional services. Blue Dot packages integrated mobile software solutions and the accompanying mobile hardware to offer Infor customers single source turnkey mobile solutions. Click here to learn more… |
