Energy & Power

The energy and power industry is facing a
number of challenges, including energy
independence and sustainability, an aging
infrastructure and workforce, the challenge of meeting customer expectations in a volatile market, shifting regulations, and environmental implications.  The ongoing pursuit of operational excellence forces energy and power organizations to focus on technologies that ensure better utilization of existing assets and resources.  Consequently, the industry will require investment in new physical infrastructure and IT-enabled innovation, such as Mobile Workforce Management solutions, to improve business effectiveness.

This continued drive toward greater productivity and efficiency, coupled with a widely dispersed remote workforce, is why energy and power organizations have been early adopters of Mobile Workforce Management solutions.  Many are now moving on from first-generation point mobile solutions to second or even third generations.  Since all of Blue Dot’s Mobile Workforce Management solutions are built on top of our industry-leading Advanced Mobile – Packaged Mobile Application Platform, energy and power organizations benefit in the short term by mobilizing one line of business. Long term, an end-to-end mobile infrastructure is put in place to efficiently mobilize an unlimited number of lines of businesses.  Implementing and enforcing Mobile Workforce Management solutions using an architectural, rather than a tactical, approach reduces total cost of ownership (TCO) by 30 percent to 50 percent for the entire lifecycle of a mobile strategy.

Blue Dot has a strong and growing portfolio of energy and power customers, including implementations with leading organizations such as Iberdrola/ScottishPower, the fourth-largest energy company in the world.  ScottishPower has gained significant efficiencies in operations by leveraging Blue Dot’s mobile applications and enterprise platform, encompassing successful deployments that incorporate a common look and feel across its remote workforce for Work Management, Inspections, Field Sales, Satellite Navigations, and Device Management.

• Full support for work orders and service orders with real-time updates, automatic acknowledgement, customer history, spare parts, work details, completion details, billing process, signature capture, invoice printing and more
  
  
• Dispatch work orders and service orders using a variety of methods, including daily, weekly and drip feed, along with reassignment and cancellation handling
  
  
• Update the status of work orders and service orders to reflect in progress, complete,
  put on hold, etc.
  
  
• Integrate Mobile Workforce Management solutions with powerful GIS Mobile Mapping  infrastructure (tasks, assignments, current locations), along with different map tools and navigation applications
  
  
• Capture inspection data using any size Windows Mobile devices; link time and location information using GPS
  
  
• Easily and effectively collect and manage inspection data for all physical assets
  
  
• Eliminate paper forms and replace with interactive mobile work flow, complete inspections smarter, faster and more accurately
  
  
• Fully support a complete range of devices, from simple smart phones to hand-held devices and portable computers

• Decrease cycle time from customer call to job complete, increasing productivity
  
  
• Save time and provide better customer service by accessing parts, orders and
  inventory in real time
  
  
• Significantly decrease drive time, fuel cost, and excessive vehicle wear and tear
  
  
• Improve overall inventory accuracy and reduce stock-outs, eliminating the high
  cost of write-offs
  
  
• Ensure complete data is sent from the field, eliminating time wasted tracking down and correcting incomplete or inaccurate field data
  
  
• Reduce paper handling, copying and storage, drastically reducing costs
  
  
• Communicate urgent and emergency job details and technical data faster and
  more accurately
  
  
• Derive greater value from back-end system’s investment through more timely and complete data reporting
  
  
• Improve use of workforce and reduce need for back-office staff
  
  
• Lower business risk through enhanced ability to meet service-level agreements (SLA), regulatory and customer-satisfaction goals
  
  
• Reduce costs by keeping assets running at peak performance