The mNOW! Meter Exchange mobile business application was designed for the electrical, gas and water utility markets. Specifically, it’s the work management business processes tailored to the meter reading installation and exchange business functions.

In the past the meter exchange process was documented on paper work order forms. At the end of the day, field technicians would sort their forms and fax them to the company’s main office where four to five full-time people would validate and enter the data into a backend database. Today, field technicians exchanging older style meters with new smart meters can now be assigned work orders, via a mobile device, retrieve the data associated with that work order, process and forward that data to the utility backend system in a very efficient and accurate manner.

The solution details all the “key” workflow requirements for meter exchange applications. Vital application logistics such as meter work orders, appointments, inventory, meter testing, quality control, and data integrity make-up the business task functions. Below are more of the business benefits.

• Swap out old meters for new automated meters with mobile handheld devices. Scan barcodes on the spot to ensure proper removal and installation.

• Sync work orders at the start of each day for individual field technicians. Work order information includes meter address, meter exchange information, history, status, etc.

• Track GPS coordinates of meter locations through Bluetooth enabled GPS readers and snap-on modules to mobile handhelds.

The mNOW! Meter Exchange mobile business application is designed within the mNOW! Mobile Framework^® and provides a GUI-based toolset if your IT group has a desire to internally modify and grow all on your own. The solution also functions in a batch, right-time or real-time connectivity environment. Click here to learn more about mNOW!