The Work Management mobile business application provides field workers the ability and control to remotely manage and service a variety of work order based tasks. Specifically, the application remotely manages individual work orders, enables the creation of new work orders, documents critical on-site customer visit or specific equipment information, capture time and materials usage, and completes each work order remotely with remote synchronization to immediately make information available to backend systems.  

The Work Management mobile business application will not only improve the productivity or your workforce, but will ensure your equipment operates as expected while greatly improving the standards of your customer service that are vital to your organization’s success.  Specifically, Blue Dot’s Work Management mobile business application provides:

Features

• Review work orders or services orders remotely on mobile device
• Create new work orders remotely
• Review history information from previous work orders on the associated asset or equipment
• Update comments to the work orders
• Book labor, both individually or for a crew
• Record parts usage to the work order for improved inventory tracking
• Complete work order through consistent, validated process
• Transfer work orders
• Review documents associated with the work order
• Capture images or signatures along with updating the work order
• Involve pre-existing integration with many leading CMMS backend systems

Business Benefits

• Eliminate unnecessary travel time associated with the pickup and delivery of manual work orders
• Enable service technicians to more effectively complete jobs by providing valuable information when and where they need it most
• Improve efficiency in the time it takes to complete work orders in the field
• Improve the quality of data through electronic data capture opposed to error-prone manual processes
• Improve invoice turn time by immediately creating invoices opposed to lengthy, manual, doube-entry process
• Improve customer service through more timely and efficient response and resolution of work orders

The Work Management mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Work Management application internally.  In addition, this mobile business application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Mobile GIS for Inspections business application is the expansion of geographic and mapping data to any field workforce professional. Specifically, the mapping data can be taken to the field as digital color-based maps on ruggedized handheld devices, tablet PCs and full screen PCs. By improving your mobile business processes to incorporate map-based workflow, organizations will dramatically improve the efficiency and effectiveness of field workers.

Features

• Turn by turn navigational directions
• Annotate on top of maps or images to record specific notations relevant to the data capture process
• Seamlessly swap views between forms data collection and map view
• Integrate with existing GIS information, and bring current GIS data to mobile tablet devices
• Pre-existing integration with many leading GIS backend systems

Business Benefits

• Eliminate unproductive time searching for locations, assets, or other critical information when remotely completing work orders or inspections in the field
• Improve operational processes and GO GREEN through the elimination of intensive paper-based distribution.
• Reduced operational costs: reduce your back-office overheads, bring office functions to the front line and keep your field workers active in the field.
• Standardization of work processes: automate your business process workflow to ensure your field workers adopt consistent work practices and use up-to-date reference data, synchronized with your back office.
• Better data quality: capture data in the field with on-site validation and return it electronically. Eliminate paper, eliminate transcription errors and improve the quality of the data entering your corporate systems.
• Improved customer service: complete tasks first time, using effective, high-impact technology to increase customer satisfaction and perception.
• Enhanced customer and asset records: extend your field information gathering with rich multimedia content including images, video, and voice notes, captured at the point of action. Enhance field asset management with RFID tagging and auto location using GPS.

The Mobile GIS for Inspections mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Mobile GIS for Inspections application internally.  In addition, the mobile application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Inventory Management mobile business application optimizes efficiency for a broad range of retail inventory management processes.  The functionality of the application ranges from price checks to physical inventories, and typically incorporate barcode scanning throughout the application to optimize productivity and accuracy.

Features

• Price checks
• Remotely change SKU pricing
• Item/SKU Lookup
• Cycle Counts (scheduled and blind counts)
• Item transfers and in-store location moves
• Receiving
• Wireless printing (new label printing on receipt, or replacement label at shelf)
• Integrated barcode scanning throughout all functionality
• Record item markups and mardowns

Benefits

• Improve the operational efficiency associated with manual processes of tracking items/SKUs throughout inventory locations
• Improve inventory accuracy to reduce critical inventory shortages, false accounting reporting, and unnecessary stock purchasing
• Eliminate downtime associated with searches for “missing items”
• Significantly reduce the time associated with daily, monthly, or annual cycle counts

The Inventory Management mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Inventory Management application internally.  In addition, the mobile application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The RFID for Preventive Maintenance business application delivers the latest in technology to automate engine hour readings, temperature, fuel/oil metrics, and other essential readings required to properly maintain critical equipment.  The solution eliminates manual data capture of many types of preventive maintenance data, reducing operational costs, improving overall data accuracy, and extending the life of key assets.

RFID for Preventative Maintenance brings extremely quick return on investment to organizations requiring a more advanced preventative maintenance solution. In addition to leveraging RFID technology, the total solution combines all the necessary components, including hardware, application software, services, and support. Below are more specific details regarding the solution offering.

Features

• Full mobile handset integration with Active RFID tags and RFID Reader on mobile device
• Read range of up to 300 feet from RFID Tag on equipment to mobile device
• Automatically collect engine hour readings and immediately synchronize to backend CMMS systems
• Additionally capture other important information such as fuel level, oil level, battery life, status, etc.
• Pre-existing integration with many leading CMMS backend systems

Benefits

• Reduce operating costs by eliminating the need for time-consuming and error-prone manual data capture processes and rekey entry of data into CMMS systems
• Improve data quality by obtaining engine hour readings electronically instead of error-prone manual processes
• Improve overall preventative maintenance by ensuring critical meter reading information is actually entered into system and is accurate

The RFID for Preventative Maintenance mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the RFID for Preventative Maintenance application internally.  In addition, the application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Inspections & Audits mobile business application enables mobile workforce professionals to accurately and efficiently capture any type of inspection-driven data on a mobile device, and synchronize this information immediately to backend systems.   The productivity gains associated with the automation of paper-based inspections is significant, and once implemented, provides on-going value for organizations year over year.

Features

• Map inspection points within CMMS or related backend systems to a generic inspection workflow on both handhelds and tablet PCs
• Leverage signature capture and time recording on all inspection records to validate work time, billing scenario, and work data performance.
• Capture images to inspection records through integrated camera on a mobile device
• Integrate with mobile GIS or navigational software to find destination, specific equipment, or asset
• Sophisticated workflow and data validation
• Pre-existing integration with many leading inspection-based backend systems

Benefits

• Reduce operating expenses by eliminating costly inspection form printing, manual completion, and labor intensive rekey process into backend systems
• Improve data quality through increased validation and electronic data collection process on a mobile device
• Integrate more information to your backend systems to provide auditors and customers the information they require: pictures, maps, sketches, comments, etc.
• Eliminate unnecessary and costly drive time associated with pickup and delivery of manual inspection forms

The Inspections & Audits mobile business applications are powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Inspections & Audits application internally.  In addition, the applications work seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Storeroom Management mobile business application optimizes efficiency for a broad range of storeroom management processes.  The efficiencies range from the automation of cycle counts to reduced theft through improved confidence in inventory stock levels and valuation.

Features

• Check out/in parts to a work order, employee, or equipment
• Parts lookup capability
• Automated Cycle Counts (both scheduled and blind cycle counts)
• Bin to bin and storeroom transfers
• Receiving parts
• Wireless printing
• Integrated barcode scanning throughout all functionality
• Pre-existing integration with many leading CMMS backend systems

Benefits

• Improve the operational efficiency associated with manual processes of tracking parts management throughout storeroom locations
• Improve inventory accuracy to reduce critical inventory shortages, false accounting reporting, and unnecessary stock purchasing
• Eliminate downtime associated with searches for “missing parts”
• Significantly reduce the time associated with daily, monthly, or annual cycle counts
• Eliminate the need for manual key entry of “check in/out” logs or cycle count sheets into EAM/CMMS system
• Reduce theft are write-offs due to lack of proper inventory management processes

The Inventory Management mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Inventory Management application internally.  In addition, the mobile application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Asset Management mobile business application streamlines many asset-based field operation business processes, ranging from receiving new assets to maintaining and tracking physical installed assets.  By automating these traditional paper-based processes, both reduction in time of asset inventories and significant on-going asset data accuracy will be achieved.  Below are specific features and business benefits of the Asset Management mobile business application:

Features

• Receive new assets into stock
• Move assets to new location
• Retire an asset
• Apply integrated barcode scanning to all transactions in application
• Associate images to asset record
• Involve pre-existing integration with many leading asset management backend systems
• Verify current asset information at the point of activity
• Automate asset inventories
• Compare expected assets per location to actual inventory captured
• Create new asset record in the field
• Track warranty status

Business Benefits

• Significantly reduce the time associated with asset inventories by leveraging barcode scanning and electronic data capture
• Greatly improve the quality of data, pertaining specifically to asset location, quantity, status, and asset header information
• Save money by properly managing warranty-based assets
• Improved accounting through the proper disposal and retiring of assets
• Knowing where your assets are at all times leads improvements in finance, customer service, and internal operations

The Asset Management mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!’s visual workflow designers to modify and grow the Asset Management application internally.  In addition, the application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.

The Proof of Delivery mobile business application enables your remote field workers to focus on superior customer service while seamlessly accessing and capturing  data electronically along the way.  The solution will eliminate excessive paperwork, data rekeying and manual errors associated with handwriting transposition and related manual processses. In addition,   maximum productivity is gained through a streamlined delivery process for improved loading and unloading controls.  Below are more specific features and business benefits associated with the Proof of Delivery mobile business application;

Features

• Validate the correct amount of products delivered, each specific location they were delivered to, and the time they were delivered
• Electronically record the signature of the person receiving the products
• Barcoded items are  scanned using a barcode scanner—this  includes packages as well as items that are tracked by serial number
• Transmit copies of PODs to customers who require them automatically reduce  queries
• Allow sorting and optimization of route on mobile device

Benefits

• Shorten the delivery to invoice cycle - jobs can be invoiced within minutes of being completed
• Improve customer service through better data quality and understanding the exact status of a pickup or delivery at any given moment
• Reduce operating costs through reduced time of each pickup and delivery

The Proof of Delivery mobile business application is powered by mfLY!™ for Visual Studio 2008, and allows IT resources to easily leverage mfLY!s visual workflow designers to modify and grow the Proof of Delivery application all it their internally.  In addition, the application works seamlessly with all the tools and components that make up the entire mNOW! Mobile Framework 2008.