Advanced Mobile 311 Wins Microsoft's Windows Phone Government Apps Contest!

Advanced Mobile 311 Wins Microsoft's Windows Phone Government Apps Contest!

Blue Dot is proud to announce that its Advanced Mobile 311 solution - empowering citizens and/or government employees to quickly and accurately generate Service Requests from their smartphones - has been awarded as a winner in Microsoft's Windows Phone Government Apps Contest! This contest was designed to identify the best applications that help state and local governments to interact with their citizens through their Windows Phones. Applications were reviewed and voted on by contest judges at the 2011 US Public Sector CIO Summit.

Advanced Mobile 311 is an easy-to-use, cloud-based crowd-sourcing solution specifically designed for municipalities and organizations that wish to empower their citizenry or employees to quickly and accurately generate service requests using their personal smartphones. Citizens can quickly identify the location of an issue on an interactive map, search and select the appropriate service code from the customers' source systems, attach a photograph, and include ad-hoc comments and contact information for follow-up.

The Advanced Mobile 311 infrastructure is cloud-based, running 24/7/365 on Microsoft Windows Azure cloud computing platform. This means that no additional hardware needs to be procured, provisioned, and/or supported to use the solution. Service requests are automatically routed through the cloud to the appropriate EAM or ERP instance based on configuration settings and the service request location.

Advanced Mobile 311 is freely available to citizens via the Windows Phone Marketplace (search for Mobile 311). The solution has also been licensed by Infor Global Solutions and will soon be available as the Infor Hansen Mobile 311 solution for Infor Hansen customers, and as Advanced Mobile for Infor EAM Mobile 311 for Infor EAM customers.

If you would like to learn more about Blue Dot's support for Windows Phone 7, its Advanced Mobile 311 solution, or any of its other Advanced Mobile Line of Business solutions, please call us at 1.866.303.8324 x127 or visit our website at www.bluedotsolutions.com.