|
FOR IMMEDIATE RELEASE
 Is Paperwork Crippling Your Sales Production?
Blue Dot mobilizes field sales representatives for ScottishPower
Glasgow, Scotland - April 8, 2009 - "Blue Dot's Field Sales application is a great improvement for our sales team -- from the beginning to the end of their selling day", observes Bill O'Donnell, IT Project Manager for ScottishPower.
In the past, ScottishPower's field sales representatives completed customer sales information on paper applications, submitting them to their head office or Team Manager, and then hand keying the paper applications into a front end system. It could potentially have taken a maximum of 3-4 days before the entire paper application was keyed into ScottishPower's Sales Management system.
Windows-based Panasonic Toughbook PCs proved to be the perfect field device for ScottishPower's field sales team. Mick Milnark of Blue Dot outlines the cycle, "On approaching the customer's home, the sales representative can record a potential health and safety risk or "decision-maker not home" for the next attempt. Once in the home, the sale cycle is easy." The Panasonic Toughbook PC is a stylish vehicle for presenting ScottishPower's captivating, full color PowerPoint® presentation with timely introductory offers - a new offer could have been developed and placed in the PowerPoint® the day before. This presentation replaces their existing' paper-based sales collateral. On the always-up-to-date PC, the presentation leads right into the Field Sales application and transaction completion forms. The Field Sales application is driven off a stylus -- point and click, the signature is captured, approval is secured and the salesperson is off to the next customer. It's a seamless, positive customer experience.
While Blue Dot's mNOW!® Mobile Framework 2008 and the resulting sophisticated Field Sales application streamline the entire sales process, more magic occurs back in the ScottishPower offices. Blue Dot's mCORE!® Command Center is vital to the overall solution foundation, enabling the remote assignment of all work. "Prior, the system for assigning remote sales routes was completed by the use of paper based "Walkbooks"," states Milnark. "We implemented GPS and automated the entire process. Sales people simply log on for their daily routes and work allocation". The mCORE! Command Center is a complete support and admin tool as well. The Command Center provides mobile device management for the Field Sales application, monitors all active Panasonic Toughbook's for battery life, operability and can upload/install/provision all new mobile applications and software remotely.
"The most exciting aspect is the extensibility of the mCORE! Command Center" Milnark says. "You can just plug in another module for additional functionality." The Field Sales application is the fifth full mobile solution that Blue Dot has developed and implemented for ScottishPower. Others include: Asset Inspections, Work Management, Satellite Navigations, and Electronic Timekeeping.
If you would like to learn more about how Blue Dot can mobilize your sales force or additional lines if business, please call one of our marketing representatives at 303.674.3500 x127 or inquire via our website at www.bluedotsolutions.com.
About Blue Dot
Blue Dot is a successful enterprise mobile software, products and services company serving a wide range of industries, vertical markets and enabling business partners. Blue Dot's flagship product is the industry-leading mNOW! Mobile Framework 2008 (mNOW! 2008), a Packaged Mobile Application Platform that integrates with existing enterprise applications and systems to rapidly create flexible mobile solutions across all lines of an organization's business.
About ScottishPower
With the integration of ScottishPower & Iberdrola now complete ScottishPower is focused on three main areas; Transmission & Distribution through Energy Networks, Generation & Supply through Energy Wholesale & Retail and Canadian gas storage through PPM Canada.
|
