Transportation & Distribution

The transportation and distribution industries
have been greatly impacted by the challenging
economic period, and a new way of strategic thinking
is under way for many of these organizations.  Today, Mobile Workforce Management solutions are helping these industries drive down operating costs and improve customer satisfaction.  By automating manual processes such as inspections, deliveries, consignment inventory management, preventative maintenance and more, transportation and distribution organizations can do more with less.  Return on investment for Mobile Workforce Management solutions are typically less than six months, with increased cost savings year over year to follow.

Blue Dot’s Mobile Workforce Management solutions help the transportation and distribution industries automate many different paper-based processes.  The ability of employees to stay in touch wirelessly is providing unparalleled benefits and increasing productivity.  Real-world examples include collecting readings and performing spot checks for elevator inspections, engineers performing preventive maintenance within a subway infrastructure, drivers capturing electronic signatures for electronic proof of delivery (ePOD) for an electrical supply company, allowing your customers to use a handheld to capture daily consignment inventory counts for a paper based supply company.  These real world organization examples are lowering operating costs and maximizing the efficiency of remote workforce professionals, as well as increasing customer satisfaction beyond expectations. 

Blue Dot has a proven track record of successfully implementing simple-to-use Mobile Workforce Management solutions for leading transportation and distribution organizations.  Our mobile solutions target remote business processes for Proof of Delivery, Vehicle Inspections, Pick-Up & Delivery, Consignment Inventory, Order Management, and Inventory Management.  Most recently, companies such as Chicago Transit Authority, Norfolk Southern, Pitman Company, Reynolds Company and Lagasse Inc. have worked directly with Blue Dot to solve operational challenges by mobilizing their remote workforces.

• Support the full range of business processes by enabling real-time proof of delivery with electronic signature capture
  
  
• Amend typical delivery details for over/under delivery quantities, enter actual delivered quantities for variable items and enter collection/uplift details, including details of unexpected returns/collections
  
  
• Leverage mobile devices and enable faster and more efficient processing of customer-service requests for vehicle inspections or breakdown services
  
  
• Provide mobile workers with full functionalities for viewing and completing scheduled deliveries and pick-ups, scanning and tracking freight, reporting exceptions
  
  
• Track inventory and materials-management information by number, work order/service request, location, bin, etc.
  
  
• Electronically track inventory and materials-management information from receipt, issue, transfer, chargeback and re-ordering
  
  
• Supports a complete range of mobile devices, from simple smart phones to hand-held devices and portable computers

• Check the availability of inventory, place customer orders quickly and track used parts from the field for better productivity and improved customer service
  
  
• Improve inventory accuracy to reduce critical inventory shortages, false accounting reporting and unnecessary stock purchasing
  
  
• Improve customer service through better data quality and knowing the exact status of a pick-up or delivery at any given moment
  
  
• Shorten the delivery-to-invoice cycle with the capability to invoice jobs within minutes
  of completion
  
  
• Improve the efficiency and automation of inspections, audits and on-site reporting by replacing pen and paper-based reporting with automated data collection and entry
  
  
• Make completion of vehicle inspections easier by eliminating wasted time and inaccurate paperwork, verify inspections immediately and effectively, and upload data to back-end systems for verification reports