Bookmark and Share

 

Water & Wastewater

Business Processes  |  Business Benefits

Water & wastewater utilities and public-works
organizations are under constant pressure. 
All of them are highly regulated within all municipal
infrastructures to achieve a number of goals: protecting human health and the environment, minimizing waste, promoting recycling and restricting certain types of waste-management processes, to name a few.  To be in compliance with these regulations, each organization must ensure its system is in good working order - regardless of the age of its assets and components.  Mobile Workforce Management solutions are being strategically integrated with asset-management programs to help organizations maintain the desired level of service. 

Mobile Workforce Management paper-free solutions streamline the process of keeping infrastructures well maintained and running smoothly.  Blue Dot’s solutions provide instant access to information about the current condition of any asset, as well as any course of action needed. This provides the greatest return on investment for maintaining an aging infrastructure.  Investing in mobility also significantly improves worker performance, increases asset life and lowers overall operating costs.  Blue Dot implements mobile applications that target Predictive/Preventative and Corrective Maintenance, Inventory & Materials Management, Inspections, Field Sales, and Mobile GIS Mapping.

Blue Dot has a proven track record for implementing enterprise-grade Mobile Workforce Management solutions for water/wastewater organizations.  Most recently, Central Arizona Project, Miami Dade County’s Water & Sewer Division and DuPage Water Commission have worked with Blue Dot to realize more efficient field service and asset management.

Business Processes
  • Full support for work orders and service orders, including real-time updates, automatic acknowledgement, customer history, spare parts, work details, completion details, billing process, signature capture, printing invoices and more

  • Dispatch work orders and service orders using a variety of methods, including daily, weekly and drip feed, along with reassignment and cancellation handling

  • Update status of work orders and service orders to reflect in progress,
    complete, put on hold, etc.

  • Eliminate manual data capture of preventive asset data through preventive and predictive maintenance, improving overall data accuracy and extending the life of key assets

  • Expedite inventory management tasks such as cycle counts, parts look-up and parts and materials issues/returns through a simple-to-use mobile application

  • Automate purchase order receiving, parts issue/return, transfers, cycle counts, parts lookup and label printing through an intuitive interface designed around bar-code scanning

  • Support a complete range of devices, from simple smart phones to hand-held devices and portable computers
Top ^

 

Business Benefits
  • Meet regulatory compliance deadlines faster by providing real-time access to parts, orders, and inventory to maintain infrastructure assets

  • Improve overall inventory accuracy and reduce stock-outs, eliminating the high cost
    of write-offs

  • Communicate urgent and emergency job details for troubled assets faster and
    more accurately

  • Replace pen and paper-based reporting with automated data collection and entry for manual inspection and work management processes

  • Derive greater value from back-end system’s investment through more timely, complete and updated data reporting

  • Reduce operating costs by keeping infrastructure assets running at peak performance

  • Enforce quality work habits by automating best practices for maintaining asset infrastructure
Top ^