mNOW! Work Management
The mNOW! Work Management mobile business application provides field workers the ability and control to remotely manage and service a variety of work tasks. Specifically, the application remotely manages work requests, documents critical on-site customer visit information, and capture time and materials usage, all done at the point-of-work origin.
The mNOW! Work Management mobile business application will improve the productivity, accuracy, and efficiency of your field workforce operations, and below are more specific business benefits. Keep your assets, meaning your field workforce professionals, running smoothly while maintaining the high customer service standards that are vital to your organization’s success.
- Be sure your field workforce professionals have all the information they need to perform all work associated with their on-site visit the first time, avoiding expensive return trips and customer complaints.
- With access to maintenance history and customer profiles, technicians arrive on-site with full knowledge of the repair and customer needs; in many cases technicians can up-sell new features and services when better prepared.
- Keep your assets, meaning your field workforce professionals, running smoothly while maintaining the high customer service standards that are vital to your organization’s success.
The mNOW! Work Management mobile business application is designed within the mNOW! Mobile Framework® and provides a GUI-based toolset if your IT group has a desire to internally modify and grow all on your own. The solution also functions in a batch, right-time or real-time connectivity environment. Click here to learn more about mNOW!
